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Serving Schertz, TX

HVAC &refrigeration inSchertz.

Polar Express sends HVAC and refrigeration technicians to Schertz, TX (Guadalupe County), typically 25 to 35 minutes from our San Antonio hub, 24/7 for emergencies and same-day on most repair calls, at one flat-rate price approved before work begins. TDLR license TACLA00127982C.

Polar Express services Schertz, Cibolo, and the FM 78 corridor northeast of San Antonio with full HVAC and refrigeration coverage.

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Licensed & InsuredTACLA00127982C

Schertz is one of the fastest-growing cities in the San Antonio metro, with newer subdivisions like Crossvine sitting next to long-established neighborhoods near Randolph Air Force Base. Polar Express technicians work both sides of that mix, from new-construction warranty diagnostic calls to second-system replacements in older homes.

Coverage

Guadalupe County, TX

ZIPs: 78108, 78154

Response

~18 miles from our hub

Typically 25 to 35 minutes from our hub. Same-day appointments on most repair calls.

24/7 Dispatch

(210) 376-0781

Tap to call. We're Here When You Need Us.

What we do in Schertz

Full HVAC and refrigeration coverage.

Every Polar Express service is available to Schertz homes and businesses, with the same upfront flat-rate pricing we use across the metro.

Inside Schertz

Three counties, two utilities, one I-35 corridor

Schertz is unusual even by San Antonio metro standards. The city limits spill across the Guadalupe, Comal, and Bexar county lines, and electric service is split between CPS Energy and the Guadalupe Valley Electric Cooperative depending on which side of town an address sits on. It is worth knowing which one serves you before you call anyone about an outage, a meter, or a utility program, because the answer is not the same across the city.

The building stock splits just as cleanly. Along FM 78 and the older streets near Randolph Air Force Base, 1960s through 1980s ranch homes are on a second or third system, with original ductwork and returns sized for a smaller cooling load than Texas summers now demand. Out along FM 3009 and toward The Crossvine, the newer subdivisions are two-story builds where the upstairs runs hot and the answer is balancing and sealing, not a bigger condenser.

The Crossvine

Newer two-story homes just past builder warranty, where airflow and zoning issues surface first.

FM 78 near Randolph

Mid-century ranch homes with undersized returns and duct runs worth inspecting before any replacement quote.

The FM 3009 and I-35 corridor

Retail, restaurants, and offices where refrigeration and rooftop units need the same fast response as homes.

Schertz questions

Common questions from Schertz customers.

Do you service Schertz, Cibolo, and the FM 78 corridor?

Yes. Schertz and Cibolo are part of our regular service area. Most addresses sit 25 to 35 minutes from our hub, and we offer same-day service on most repair calls.

We just bought a home in Schertz. Can you inspect the AC and furnace?

Absolutely. A post-purchase HVAC inspection catches deferred maintenance issues early and gives you a baseline for what to expect. Flat-rate pricing, plain-language report, and no pressure to upsell.

Do you handle systems for military families with PCS-style schedules?

Yes. We understand short windows and flexible scheduling around PCS moves near Randolph. Tell us your timeline when you call and we will work it out.

Is Schertz served by CPS Energy or GVEC?

It depends on the address, because Schertz is one of the split-service cities in the metro: some neighborhoods are on CPS Energy while others are served by the Guadalupe Valley Electric Cooperative, and knowing which one bills you matters for outages and utility programs even though it changes nothing about the repair itself. Our pricing, our warranty, and the 25 to 35 minute drive from our hub are identical either way.