Keep yourHome coolandWorry-free.
Fast, reliable HVAC service for San Antonio homes. Repairs, installs, and maintenance. Same-day service on most calls.
- 24/7 Emergency Service
- Licensed & Insured
- Upfront Flat-Rate Pricing
- Same-Day Service Available
Licensed & InsuredTACLA00127982C
ServingSan Antonio Homes
Your local HVAC team. Fast response. Real solutions.
San Antonio HVAC Services
AC, Heating & Commercial Refrigerationin San Antonio
- Texas Licensed TACLA00127982C
- Fully Insured
- BBB Accredited A+
We service all major HVAC brands
Including the system you already have.
What we do
One local team. Everything that heats, cools, or keeps cold.
From a house that won't cool down to a walk-in freezer at 2 a.m., Polar Express keeps San Antonio comfortable and running.
Commercial HVAC
Rooftop units, splits, and preventive contracts for San Antonio businesses.
- Commercial Cooling
- Commercial Heating
- Maintenance Plans
Maintenance & Plans
Two visits a year, priority scheduling, and money back toward a new system.
- Polar Club
- Tune-Ups
- Commercial Contracts
Commercial refrigeration
When the cooler goes down, the business goes down.
Most San Antonio HVAC companies will fix your rooftop unit and hand you somebody else’s number for the walk-in. We do both. One call, one crew, one invoice, and we answer it at 2 a.m., because that is when compressors fail.
- Walk-in coolers and freezers: repair, replacement, and preventive contracts
- Reach-ins, prep tables, display cases, and ice machines
- Restaurants, bars, convenience stores, groceries, clinics, and labs
- 24/7 emergency dispatch with temperature-critical priority
Product on the line, not just comfort.
A cooler climbing past 41°F is inventory, health code, and revenue, all at once.
The Straight Answer Guarantee
Four promises. In writing. Every single call.
Straight answers, no scare tactics, and the same standard whether it is a capacitor or a whole system.
You see the price before we touch anything
Flat-rate quote, approved by you, before work begins. No hourly meter. No surprise line items on the invoice.
We answer the phone at 2 a.m.
Real 24/7 dispatch, 365 days a year, whether it is heat, a cold snap, or a cooler climbing toward spoilage.
We tell you when it doesn't need replacing
If a repair buys you three more years, that is what we will recommend. You get the honest read on how much life the system has left, in writing, and a replacement quote only when replacing is genuinely the better buy.
It's not done until it works
We test the system, walk you through what we did, and stand behind it in writing. Locally owned, so we are going to see you at H-E-B.
If we don’t fix it right, we come back at no charge. If we can’t fix it, you don’t pay for the visit. That is the whole policy. It fits on one line because it doesn’t have exceptions.
Enrique Rubio, Owner, Polar Express HVAC & Refrigeration
How it works
Four steps, and they change with the job.
A 2 a.m. repair, a planned replacement, a seasonal tune-up, and a walk-in losing temperature are four different visits. Here is exactly what each one looks like.
Tap your kind of visit
A repair visit, step by step
- 1
Call or book online
Reach a real local person, day or night. We confirm your window and dispatch fast, with true 24/7 coverage for emergencies.
- 2
Diagnosis, out loud
Your tech inspects the system and explains what is wrong in plain language. You see the flat-rate price before anything is opened up.
- 3
Fixed the first time
We arrive stocked. Most repairs are done on the same visit, and we treat your home like we live there.
- 4
Confirmed and guaranteed
We test it, show you the result, and back it in writing.
Current offers
Real offers. Real expiration dates.
No permanent “sale.” When an offer ends, it comes off the site.
- Current offer
$50 OFF
Any Repair
One per household. Cannot combine with other offers.
- Current offer
Call for current pricing
New System Install
Qualifying systems. With approved credit.
- Current offer
First month free
Refrigeration PM Contract
Commercial. 12-month agreement.
Free Second Opinion on Any Replacement Quote (Always free)Military, First Responders, Teachers & Seniors (5% OFF)
San Antonio owned
Big enough to answer at 2 a.m. Small enough that the owner knows your name.
Polar Express is locally owned and operated out of San Antonio. Not a franchise, not a private-equity roll-up with a call center in another state. The person who answers knows what Loop 1604 traffic does to a service window and what a Texas cold snap does to a heat pump.
We cover the metro and the towns around it, and the full city list is in the service area band below. If you are close and you do not see your city, call anyway.
About Polar Express4.9
Average customer rating across 10 Google reviews.
24/7/365
Emergency dispatch. Nights, weekends, and holidays.
100%
Of jobs backed by the Straight Answer Guarantee, in writing.
Reviews
What your neighbors actually said.
Unedited, from Google. We do not cherry-pick, read all of them.
4.9
10 Google reviews
Service area
Proudly serving San Antonio and everything around it.
Our trucks run the metro and the towns beyond it every day. If you are close and you don’t see your city, call us anyway. The answer is usually yes.
View all service areasIllustration, not a map. The city list below is the real coverage.
Straight answers
No scare tactics. Just what it actually costs and why it’s happening.
Questions
Straight answers, before you call.
Do not see your question? Call us 24/7.
Call (210) 376-0781
We’re here when you need us.
Day or night, home or business. One call gets a local Polar Express tech on the way, with upfront pricing, straight answers, and everything guaranteed in writing.
- Licensed TACLA00127982C
- Locally owned
- 24/7 emergency dispatch
- Flat-rate pricing
