San Antonio Businesses · Licensed TACLA00127982C · 24/7
When the cooler goes down, the business goes down.
Polar Express services commercial HVAC and commercial refrigeration for San Antonio restaurants, bars, stores, clinics, churches, offices, and warehouses: rooftop units, splits, walk-ins, reach-ins, and ice machines, 24/7 dispatch, one flat-rate price approved before work begins. TDLR license TACLA00127982C.
Commercial HVAC and refrigeration for San Antonio restaurants, bars, convenience stores, groceries, and clinics. One call, one crew, one invoice, and we answer it at 2 a.m., because that is when compressors fail.
Equipment we service
If it holds a temperature, we work on it.
Refrigeration is the line most San Antonio HVAC companies do not carry, which is why a failed walk-in usually means calling one company for the box and another for the building.
Compressors, condensers, evaporators, door seals, and defrost faults.
Ice machines
Cube and nugget machines, plus the water and drain problems behind most of the calls.
Reach-in and display cases
Front-of-house merchandisers, prep tables, and glass-door cases.
Rooftop units and commercial splits
Packaged RTUs, split systems, and the controls that run them.
Refrigeration installation
New builds, remodels, and equipment swaps, coordinated around your service hours.
Preventive maintenance contracts
Scheduled visits so the failure happens on a Tuesday morning, not a Saturday night.
Temperature-critical dispatch
The clock on a warm walk-in is not our clock. It is yours.
A residential call is measured in comfort. A commercial refrigeration call is measured in product, and in what a health inspector would say about it tomorrow. The process is built around that difference.
Step 1
A person answers
Any hour. Refrigeration calls are triaged on the phone, because product on the edge of a temperature range is a different call from a unit that has been off since yesterday.
Step 2
We tell you what to do while we drive
Bagging ice, moving product, killing the defrost cycle. The steps that save inventory happen before a technician is on site, so we give them to you first.
Step 3
You approve the price before work starts
Flat rate, quoted up front, the same way our residential work is quoted. No hourly meter running behind a closed kitchen door.
Step 4
It is guaranteed in writing
The same written guarantee the rest of the business runs on, on commercial equipment as well as residential.
Industries served
Who calls us, and why they call at closing time.
- Restaurants and bars
- Convenience stores and gas stations
- Grocery and specialty food
- Clinics and medical offices
- Schools, churches, and offices
- Warehouses and light industrial
Not on the list and running equipment that has to hold a temperature? Call anyway. The answer is usually yes, and the person who picks up can tell you in a sentence.
One call, one crew, one invoice.
Same licensed team for the building and the box, 24/7, with the price approved before the work starts and the work guaranteed in writing.
